IT Support Made Simple – Friendly, Professional, and Here for You
We are Moon6, your go-to IT support and consultancy service. We specialize in providing straightforward, jargon-free solutions to help your business run smoothly. Whether you need technical support or expert advice, we’re here to deliver affordable, reliable, and hassle-free services that make IT work for you. Let us handle the tech, so you can focus on what you do best.
Our IT Support integrates seamlessly
Why hire an entire IT team when you can get expert support at a fraction of the cost? At Moon6, we provide comprehensive IT solutions tailored to your business, without the expense of full-time employees. From troubleshooting to system maintenance, our friendly professionals are on-call when you need us, ensuring your tech runs smoothly—so you can focus on growing your business. Get top-notch service, faster response times, and cost savings with us as your IT partner.
Why Choose Moon6 for your IT needs
We make it clear what we offer, and began this company because we saw no competition in this industry. Our above and beyond approach to IT support is like no other, and our stats speak for themselves.
Service Response Times
92% First call resolution
How secure?
80% Microsoft secure score
Our Service...
100% Customer retention rate
WOW!
91% Tickets resolved in 24hrs
Unleash Your Website’s Potential with Our Top-Tier Cloud Hosting!
- Powerful Cloud Infrastructure – Optimized for speed and reliability with dedicated resources.
- 3 GB RAM & 2 CPU Cores – Ensures fast performance for your website, handling traffic efficiently.
- 200 GB SSD Storage – High-speed storage for quicker load times and enhanced user experience.
- Free SSL & Domain – Keep your site secure and professional with free SSL certification and domain registration.
- Managed WordPress – Hassle-free WordPress setup and updates with managed services.
- Daily Backups – Automatic backups ensure your data is safe and easily recoverable.
- 99.9% Uptime Guarantee – Ensures your site stays online with top-tier reliability.
of businesses report that outsourcing IT allows them to focus more on their core objectives and growth strategies
This shockingly low figure is the amount of small businesses prepared to defend against a cyberattack, making MSPs critical for security
of businesses with a proactive security approach are this much less likely to experience downtime from cyber attacks.
of cyberattacks can be blocked by effectively enforcing MFA across your organization.
What our clients say
Frequently Asked Questions
e offer a highly flexible range of services tailored to meet the unique needs of your business. For instance, a small business with 1-5 employees may find our pay-as-you-go IT support solution ideal, providing cost-effective support as needed. On the other hand, larger businesses may benefit from our managed IT services, which include setting up employee devices, implementing critical compliance policies, and strengthening security protocols to safeguard your devices and data.
Over the years, we have developed and refined compliance and security templates designed to provide your business with a robust and secure IT infrastructure. These templates enable us to advise on and implement key policies, including enforcing multi-factor authentication (MFA), ensuring regular data backups, and utilizing encryption to protect sensitive information. Not only that but physical devices also will benefit from our endpoint protection templates allowing you as a business to take control over what employees can do on devices, and what can be accessed. Take control of your business and it’s data by setting your own rules.
Absolutely, we can offer migration services that wont impact your business at all by working outside of normal office hours. This enables a smooth transition for your business and emmployees so you can relax knowing you are in good hands. Whilst every migration is different, we can consult and build a business plan with you so that you know what happens every step of the way. Migration of emails, files, folders and websites can be arranged as part of our services.
We integrate a ticketing system into your environment, regardless of the service package you choose. This system allows your employees to submit tickets categorized by priority—low, medium, or high—enabling our technicians to respond promptly and resolve issues efficiently. Our proactive support team boasts an impressive 92% first-call resolution rate. Additionally, with our advanced remote software capabilities, we can address and resolve most issues quickly, minimizing downtime and keeping your business operations running smoothly.
Yes we can, as Microsoft subscriptions can be overwhelming it can be difficult to understand what your business needs. This is why we have a consultation call with you to ensure you get the right subscription to pair with our IT services.